Outbound Collections Representative - WFH (Must live in TX)
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At a glance
Job overview
PrincePerelson & Associates is hiring an Outbound Collections Representative - WFH (Must live in TX). PrincePerelson & Associates is seeking experienced outbound collections agents to work remotely from Texas or several neighboring states. The role involves making high‑volume outbound calls to recover past‑due personal loan payments, creating tailored payment plans, and accurately documenting customer information while delivering above‑and‑beyond service.
Key focus areas include Make outbound calls to collect overdue payments on personal loans, Assist the customer with finding the best payment plan for them, and Accurately record customer information into their accounts.
Successful candidates bring Live In Utah, Illinois, Indiana, Missouri, Iowa, Wisconsin, Wyoming, Or Texas and 1-2 Years Full-Time Outbound Collections Experience Within Last 3-5 Years. Important skills include Solving Problems, Making High-Volume Calls, Creating Payment Plans, Providing Above-And-Beyond Service, Independent Problem Solver, and Hitting Metrics.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Outbound Collections Representative- WFH (Must live in TX)
Must live in Utah, Illinois, Indiana, Missouri, Iowa, Wisconsin, Wyoming, or Texas
Pay: $18.00/hr to $21.00/hr (depending on experience) plus Monthly Bonuses up to $400-$800 (commissions uncapped!)
Start date: September 8th
PrincePerelson & Associates is seeking experienced Outbound Collections Agents to join our remote team. If you thrive on solving problems, making high-volume calls, and helping customers find solutions for past-due payments, we want to hear from you!
Requirements:
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1 to 2 years of full-time outbound collections experience within the last 3-5 years is a must.
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Experience creating payment plans and finding solutions for customers
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Ability to provide above-and-beyond service
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Independent problem solver
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Confidence in hitting metrics, KPI’s, and goals
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Experience working with various computer programs
Responsibilities:
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Make outbound calls to collect overdue payments on personal loans
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Assist the customer with finding the best payment plan for them
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Accurately record customer information into their accounts
Benefits:
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Permanently remote (WFH) - Must be located in Utah, Illinois, Missouri, Iowa, Wisconsin, Wyoming, or Texas
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DAY ONE benefits: Medical, Dental, Vision
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$400-$800 avg. earning potential on monthly bonuses and uncapped commissions
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Connected teams and leadership
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401(K) matching plus a Roth option
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PTO & paid holidays off
PrincePerelson & Associates is an Equal Opportunity Employer and complies with all provisions of the EEO and ADA laws. We do not discriminate in our employment practices on the basis of race, color, religion, national origin, sex (including sexual orientation and sexual identity), age, genetic information, parental status, military status, disability, or any non-merit-based factors or other federal, state, or locally protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.
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