Associate Claims Specialist, Workers Compensation - Northeast Region
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At a glance
Requirements
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Job overview
Liberty Mutual is hiring an Associate Claims Specialist, Workers Compensation - Northeast Region. Liberty Mutual is hiring Workers' Compensation Claims Specialists in the Northeast Region to manage routine to moderately complex claims, evaluate compensability, negotiate outcomes, and collaborate with claimants, policyholders, attorneys, and partners while providing training and occasional onsite work.
Key focus areas include Manages an inventory of claims to evaluate compensability/liability, Establishes action plans based on case facts, best practices, protocols, regulatory issues, and available resources, and Plans and conducts investigations of claims to confirm coverage and determine liability, compensability, and damages.
Successful candidates bring Success In A Professional Environment and Bachelor's Degree Or Equivalent. Important skills include Interpersonal Skills, Analytical Skills, Negotiation Abilities, Clear Communication, and Relationship Building. Preferred (not required): Legal Liability Knowledge, Insurance Coverage Knowledge, and Medical Terminology Knowledge.
Skills & qualifications
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Full job description
Associate Claims Specialist, Workers Compensation - Northeast Region Job Locations US-Remote | US-MA-Boston | US-MA-Westborough | US-CT-Weatogue ID 2026-76983 Position Type Full-Time Job Grade 10 Department 014A-02286 WC Northeast 2 Market Global Risk Solutions Referral Bonus Amount 1200 Minimum Salary USD $50,000.00/Yr. Maximum Salary USD $94,000.00/Yr. Typical Starting Salary $57,000 - $77,000 Travel 10% Recruiter Rendel Oyardo Referral Bonus Eligible? Yes Description Ready to grow your career in a role that makes a meaningful impact? Liberty Mutual is hiring Workers' Compensation Claims Specialists in our Northeast Region to help injured workers navigate the claims process and return to work with confidence.
We’re hiring across multiple levels—Associate Claims Specialist, Claims Specialist I, and Claims Specialist II—depending on your experience. The salary range posted reflects the varying pay scale across various locations.
In this role, you’ll manage a caseload of routine to moderately complex claims, making key decisions on compensability, evaluating losses, and negotiating fair outcomes. You’ll collaborate closely with claimants, policyholders, attorneys, and partners throughout the claim lifecycle.
Training is a critical component of your success, and that success starts with reliable attendance and active engagement. Training will include 1 week of travel to our Plano, TX office in September.
This role is remote within the Northeast region. Candidates must reside in Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, or Vermont. Candidates residing within 50 miles of our offices in Weatogue, Connecticut, or Westborough, Massachusetts, will be expected to work onsite up to two days per month. On-site expectations may evolve based on business needs.
Responsibilities
- Manages an inventory of claims to evaluate compensability/liability.
- Establishes action plans based on case facts, best practices, protocols, regulatory issues, and available resources.
- Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability, and damages.
- Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary, during the processing of the claims, and refers claims to the subrogation group or Special Investigations Unit as appropriate.
- Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
- Performs other duties as assigned. Qualifications
- Effective interpersonal, analytical and negotiation abilities required
- Ability to provide information in a clear, concise manner with an appropriate level of detail
- Demonstrated ability to build and maintain effective relationships
- Demonstrated success in a professional environment; success in a customer service/retail environment preferred
- Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent
- Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory
- Licensing may be required in some states Travel 10% Options Apply Now Apply Now Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. System Troubleshooting Software Powered by ICIMS www.icims.com
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