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Data center technician 3, DCO

Amazon

Gilroy, CAJob$32.16–56.29/hrTracked 3w agoSeen in employer's feed 6 days ago
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At a glance

Compensation
$32.16–56.29/hr
Location
Gilroy, CA
Work Authorization
Not specified

Job overview

Amazon is hiring a Data center technician 3, DCO. The Data Center Operations (DCO) team at Amazon deploys, maintains, and troubleshoots IT hardware in its data centers, seeking a technician to repair servers, respond to high‑impact events, and work flexible schedules including weekends, nights, and holidays.

Key focus areas include Troubleshoot hardware failures, identify root causes, and repair or replace failing components and Respond to network failures such as link outages and rackdowns, and perform high‑priority hardware repairs.

Important skills include Server Repair, Troubleshooting Hardware Failures, Identifying Root Causes, Repairing Failing Components, Replacing Failing Components, and High Impact Event Response. Preferred (not required): Adhere To Standards Of Excellence, Communicate Effectively And Respectfully, Follow All Federal, State, And Local Laws, and Exercise Sound Judgment.

Skills & qualifications

RequiredNice to have

Skills

Server RepairTroubleshooting Hardware FailuresIdentifying Root CausesRepairing Failing ComponentsReplacing Failing ComponentsHigh Impact Event ResponseResponding to Network FailuresHigh-Priority Hardware RepairsWork Safely and Cooperatively With OthersAdhere to Standards of ExcellenceCommunicate Effectively and RespectfullyFollow All Federal, State, and Local LawsFollow Company PoliciesExercise Sound JudgmentEffectively Manage StressExhibit TrustworthinessExhibit ProfessionalismSafeguard Business OperationsSafeguard Company's ReputationDealing Effectively With Customers During Problem ResolutionOperating Efficiently Under PressureNetwork DesignNetwork ProtocolsLayer 1/2 Troubleshooting

Qualifications

High School Diploma or Equivalent1+ Years Computer/Server Hardware Troubleshooting or Related IT ExperienceWork a Flexible Schedule Including Weekends, Nights, and Holidays

Benefits

401(k) Match

Full job description

Description

The Data Center Operations (DCO) team is responsible for deploying, maintaining, and troubleshooting the IT hardware used in Amazon's data centers.

Key job responsibilities

Server Repair – Troubleshooting hardware failures, identifying root causes, and repairing or replacing failing components

High Impact Event Response – Responding to network failures (e.g., link outages, rackdowns), and high-priority hardware repairs

Basic Qualifications

  • High school or equivalent diploma

  • 1+ years of computer/server hardware troubleshooting or related IT experience

  • Work a flexible schedule including weekends, nights, and holidays

Preferred Qualifications

  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

  • Knowledge of network design, protocols and Layer 1/2 troubleshooting

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .

USA, CA, Gilroy - 32.16 - 56.29 USD hourly

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