Driver & Identification Service Center Consultant - Fort Dodge

Driver & Identification Service Center Consultant - Fort Dodge

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Driver & Identification Service Center Consultant - Fort Dodge

Salary

$47,715.20 - $70,720.00 Annually

Location

Fort Dodge - 50501 - Webster County, IA

Job Type

Full-time

Job Number

27-00448

Agency

645 Iowa Department of Transportation

Opening Date

08/13/2026

Closing Date

8/23/2026 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Jessica Hahn - [email protected]

• Description

• Benefits

• Questions

Job Description

Are you passionate about helping people and want a career that directly impacts the safety and mobility of Iowans? If so, this role is for you! You can step into a position where your leadership and service make a real difference every day as aDriver & Identification Service Center Consultant. With every interaction you have, you will contribute to our mission ofMaking Lives Better Through Transportationand our five core values: Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception.

As aService CenterConsultant, you’ll guide customers through the licensing process, conduct drive tests, and serve as a trusted resource for both the public and your team through the following responsibilities:

• Support the supervisorwith daily team coordination and workflow efficiency.

• Serve as a key customer contactby answering questions, issuing licenses/IDs, and conducting drive tests.

• Apply expert knowledge of eligibility requirements, licensing standards, and REAL IDrules to verify identity and issue credentials.

• Administer and score all driving examinations, including motorcycle, car, truck, passenger, and CDL pre-trip, skills, and road tests.

• Review state and federal recordsto determine issuance decisions and conduct required re-examinations.

• Assist and strengthen the team through training, mentoring, and sharing procedural expertise.

Work Conditions : When administering drive tests, you’ll be exposed to all weather elements and driving skill levels for an extended period. Rain and winter clothing will be provided.

Hours: Monday through Friday, 8:00 AM to 4:30 PM; Occasional in-state travel will be expected, along with reporting to various locations as needed.

As a State of Iowa employee, you will be eligible for the following benefits:

• Competitive pay and benefits package including health, dental, flexible spending, and life insurance

• Insurance benefits start the first month following 30 days of employment, and costs can be reviewed here . (https://das.iowa.gov/state-employees/human-resources/employee-benefits-programs/employee-benefits-overview)

• Opportunities for professional growth and development.

• Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.

• Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match

• Optional 401A plan with employer contributions.

• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).

We encourage you to learn more about the State of Iowa Employee Benefits and costs at the State of Iowa Employee Benefits Website (https://das.iowa.gov/human-resources/employee-and-retiree-benefits/employees) !

Requirements:

• Before Hire: Must possess and maintain a valid, unrestricted, except for corrective lenses, and driver's license (minimum of an operator's license) and must pass federal and local name-based and Fingerprint criminal history background checks.

• After Hire: Must obtain and maintain required American Association of Motor Vehicle Administrator certifications, must attend a Motorcycle Rider Education Safety course, and attend department training sessions as required. Training classes and time will be provided upon hiring.

NOTICE: This position is covered under the REAL ID Act of 2005, 49 U.S.C. § 30301 note, as further defined in 6 CFR Part 37. Any applicant selected for employment in this position must submit to and pass a background check of the form and content required by 6 CFR 37.45.

You have the freedom to flourish in Iowa – Apply now!

Iowa DOT complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the EEO & ADA Officer at 515-689-1009 or via email at [email protected] .

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visitwww.e-verify.gov.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. Graduation from an accredited four-year college or university.

2. Four years of full-time work experience in public administration (e.g., public sector clerical or managerial work, program oversight, strategic planning, auditing, or law enforcement).

3. A total of four years of education and/or full-time experience (as described in number two), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

4. Current, continuous experience in the state executive branch that includes experience equal to two years of full-time work within the Motor Vehicle Division of the Iowa Department of Transportation.

For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class\_and\_pay/JobClassDescriptions/DISCConsultant-06300.pdf) .

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.

• No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four-year college or university?

• Yes

• No

04

Do you have four years of full-time work experience in public administration (e.g., public sector clerical or managerial work, program oversight, strategic planning, auditing, or law enforcement)?

• Yes

• No

05

Do you have a combination of four years of post high school education in any field and/or full-time work experience in public administration (e.g., public sector clerical or managerial work, program oversight, strategic planning, auditing, or law enforcement)? Thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• Yes

• No

06

Are you a current permanent State of Iowa employee? If Yes - Do you have two years of full-time work within the Motor Vehicle Division of the Iowa Department of Transportation?

• Yes - I am a current State of Iowa employee AND have two years of full-time work within the Motor Vehicle Division of the Iowa Department of Transportation

• I am not a current State of Iowa employee

• I am a current State of Iowa employee BUT DO NOT HAVE have two years of full-time work within the Motor Vehicle Division of the Iowa Department of Transportation

Required Question

Employer

State of Iowa

Agency

645 Iowa Department of Transportation

Address

800 Lincoln Way

Ames, Iowa, 50010

Website

https://iowadot.gov/careers/

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