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Front Desk Coordinator

Part-time

Southern California Institute of Technology

Anaheim, CAPart-timeNo compensation foundTracked 4w agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
Anaheim, CA
Schedule
Part-time
Work Authorization
Not specified

Job overview

Southern California Institute of Technology is hiring a Front Desk Coordinator. The Front Desk Coordinator is a key member of the administrative team, serving as the first point of contact for visitors, students, and external stakeholders while managing front desk operations, directing inquiries, and providing administrative and student support across multiple departments.

Key focus areas include Serve as the primary point of contact at the front desk, greeting visitors and managing incoming calls with professionalism and efficiency, Route inquiries from prospective students, current students, graduates, vendors, and agencies to the appropriate department, and Support the Admissions team by assisting with prospective student coordination, data entry, and tracking in institutional systems.

Important skills include Administrative Support, Professionalism, Interpersonal Skills, Communication, Integrity, and Customer Service Orientation. Preferred (not required): Managing Front Desk Operations, Directing Inquiries, Student Support, and Greeting Visitors.

Skills & qualifications

RequiredNice to have

Skills

Managing Front Desk OperationsDirecting InquiriesAdministrative SupportStudent SupportGreeting VisitorsManaging Incoming CallsProfessionalismEfficiencyRouting InquiriesProspective Student CoordinationData EntryTracking in Institutional SystemsMaintaining Accurate RecordsMaintaining Timely RecordsStudent Information SystemsCRMsInternal DatabasesMonitoring Applicant-Related DataUpdating Applicant-Related DataStudent Follow-Up CommunicationsAttendance OutreachMaintaining Graduate RecordsMaintaining Employment-Related RecordsAssisting With Verification EffortsPreparing ReportsPreparing SpreadsheetsPreparing Administrative MaterialsMaintaining Organized Front Desk AreaMaintaining Welcoming Front Desk AreaMaintaining Efficient Front Desk AreaOrdering Office SuppliesOrdering Staff RefreshmentsInterpersonal SkillsEngaging With Diverse PopulationCommunicationIntegrityCustomer Service OrientationOrganizational AbilitiesMultitasking in Fast-Paced EnvironmentAttention to DetailAbility to Maintain Accurate RecordsAssessing Situations QuicklyProblem-Solving MindsetSound Judgment

Qualifications

Associate Degree or Higher1-3 Years Administrative Support Experience1-3 Years Customer Service ExperienceExperience in Educational Environment

Full job description

Position Summary

The Front Desk Coordinator is a key member of the administrative team and serves as the first point of contact for all visitors, students, and external stakeholders. This role is responsible for managing front desk operations, directing inquiries, and providing administrative and student support across multiple departments.

Working closely with Admissions, Student Services, and other campus offices, the Front Desk Coordinator ensures a professional, organized, and responsive experience for all individuals interacting with the institution. This position is ideal for someone who is highly organized, personable, and able to manage multiple tasks in a fast-paced environment.

Key Responsibilities

  • Serve as the primary point of contact at the front desk, greeting visitors and managing incoming calls with professionalism and efficiency

  • Route inquiries from prospective students, current students, graduates, vendors, and agencies to the appropriate department

  • Support the Admissions team by assisting with prospective student coordination, data entry, and tracking in institutional systems

  • Maintain accurate and timely records in student information systems, CRMs and internal databases

  • Assist with monitoring and updating applicant-related data

  • Provide administrative support to Student Services, Education, and Career Services as needed

  • Assist with student follow-up communications, including attendance outreach and general inquiries

  • Support Career Services by maintaining graduate and employment-related records and assisting with verification efforts

  • Prepare reports, spreadsheets, and other administrative materials as requested

  • Ensure the front desk area remains organized, welcoming, and efficient

  • Maintain and order office supplies, staff refreshments, and other items as needed.

  • Perform other related administrative duties as assigned

Qualifications

  • Associate degree or higher preferred

  • 1–3 years of experience in administrative support, customer service, or a similar role preferred

  • Experience in an educational environment is a plus but not required

  • Strong interpersonal skills with the ability to engage effectively with a diverse population of students, staff, and visitors

  • Excellent communication skills, both verbal and written

  • High level of professionalism, integrity, and customer service orientation

  • Strong organizational and multitasking abilities in a fast-paced environment

  • Attention to detail and ability to maintain accurate records

  • Ability to assess situations quickly and direct inquiries appropriately

  • Problem-solving mindset with sound judgment

Schedule Details

  • Monday-Thursday: 1pm-7pm; Friday: 1pm-6pm

  • Part-time, 29 hours/week

  • On-site

Benefits Summary

  • Paid Sick Leave: 40 hours of paid sick leave for each calendar year

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