Guest Service associates - Frost Fest
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At a glance
Job overview
ROC Ventures is hiring a Guest Service associates - Frost Fest. ROC Ventures is hiring Guest Service associates for Frost Fest 2026. These associates will manage the front gate and box office, handling tasks such as scanning and selling tickets, wrist banding patrons, and providing wayfinding assistance. The event primarily runs Thursday through Sunday from November 19th to December 27th, with extended hours during Christmas week.
Key focus areas include Function front gate and box office, Scan tickets, and Sell tickets.
Preferred (not required): Customer Service.
Skills & qualifications
Skills
Full job description
We are hiring Guest Service associates for Frost Fest 2026!
We are looking for Guest Service associates to function our front gate and box office during Frost Fest 2026.
Job duties consists of: Customer service, scanning tickets, selling tickets, wrist banding patrons and way finding!
We will be open primarily Thursday - Sundays from November 19th - December 27th!
We will be open Monday - Sunday the week of Christmas.
We will be CLOSED Thanksgiving day and Christmas day!
Our hours of operation will fluctuate from 3:30pm-9:30pm depending on the day of the week!
This position pays $12/HR
If you are interested in joining our team for this exciting event - please apply!
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