Medical Front Office - Patient Service Specialist
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At a glance
Job overview
Select Medical is hiring a Medical Front Office - Patient Service Specialist. The Patient Service Specialist at Select Medical’s outpatient physical therapy center in Bala Cynwyd greets and registers patients, provides visit information, and supports the front‑desk operations, ensuring an exceptional experience from arrival through checkout.
Key focus areas include Greet and register patients while providing visit expectations and next‑appointment information, Schedule patient appointments in person and via phone, and Communicate regularly with attorneys, insurance, translation services, operational leaders, and business development.
Skills & qualifications
Qualifications
Benefits
Full job description
Overview
Position: Patient Service Specialist
Location: Bala Cynwyd, PA
Type of Employment: Part-time
Schedule: Monday - Friday (3-4 evenings per week 4pm - 8pm) Weekends - 8am - 2pm
Compensation: $18.00 - $19.50/hour (pending experience)
When patients enter our outpatient physical therapy center in Bala Cynwyd, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us:
Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
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Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
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Schedule patient appointments in person and via phone
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Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
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Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum:
- High School Diploma or GED
Preferred:
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1 Year Front Desk experience
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Healthcare experience
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Location : Location US-PA-Bala Cynwyd
Job ID 375503
Position Type Part Time
Experience (Years) 0
Category Administrative - Administrative Services
Company NovaCare Rehabilitation
Min USD $18.00/Hr.
Max USD $19.50/Hr.
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