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Service Advisor

Camping World

Apollo, PAJob$50–75K/yrSeen 2mo agoSeen in employer's feed 1 day ago

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At a glance

Compensation
$50–75K/yr
Location
Apollo, PA
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

Camping World is hiring a Service Advisor. Camping World is seeking a Lead Service Advisor to join their growing team. This role is primarily responsible for initiating and processing requests for repair services and providing administrative support to the Service Department. The Lead Service Advisor will also keep customers apprised of work progress.

Key focus areas include Determine specialized product needs and services by working directly with customers, Suggest add-on sales to increase average transactions, and Provide price estimates for designated installations prior to scheduling appointments.

Successful candidates bring Previous RV Product Or Camping Lifestyle, Valid Driver's License, and Lift Up To 25 Lbs. Important skills include Computer Skills, Internet Searches, Organization Skills, Follow Up Skills, Follow Department Procedures, and Follow Department Policies. Preferred (not required): Determine Specialized Product Needs, Suggest Add-On Sales, Provide Price Estimates, and Keep Customers Apprised Of Work Progress.

Skills & qualifications

RequiredNice to have

Skills

Computer SkillsInternet SearchesOrganization SkillsFollow Up SkillsFollow Department ProceduresFollow Department PoliciesDetermine Specialized Product NeedsSuggest Add-on SalesProvide Price EstimatesKeep Customers Apprised of Work Progress

Qualifications

3 Years Service ExperiencePrevious RV Product or Camping LifestyleValid Driver's LicenseLift Up to 25 LbsMove Up to 50 Lbs With Assistive DevicesPeriods of StandingPeriods of StoopingPeriods of CrawlingPeriods of Bending

Benefits

Paid Time Off
401(k) Match
Parental Leave
Tuition Assistance
Medical Insurance
Dental Insurance
Vision Insurance

Full job description

Camping World is seeking a Lead Service Advisor for our growing team.

As a Lead Service Advisor, you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.

What You’ll Do:

  • Determine specialized product needs and services by working directly with customers

  • Suggest add-on sales to increase average transactions

  • Provide price estimates for designated installations prior to scheduling appointments

  • Keep customers apprised of work progress

What You’ll Need to Have for the Role:

  • A minimum of 3 years of service experience is preferred

  • Previous RV product or camping lifestyle

  • Ability to work daily on a computer and perform internet searches as needed

  • Excellent organization and follow up skills are required

  • The ability to follow department procedures and policies

  • Valid driver's license preferred

  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

  • Periods of standing, stooping, crawling, and bending

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. This is a commission-based role with uncapped commissions.

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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