Olive Jobs
ASM Global (venues) logo

Usher/Ticket Taker

Part-time

ASM Global (venues)

Toledo, OHPart-timeNo compensation foundPosted 1mo agoVerified open 5 days ago
Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Don't just apply. Show up ready.

Olive works from this exact posting — no sign-up to start.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, with a diff of every change.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation
No compensation found
Location
Toledo, OH
Schedule
Part-time
Work Authorization
Not specified

Job overview

ASM Global (venues) is hiring an Usher/Ticket Taker. The Usher/Ticket Taker greets guests, scans tickets, assists with seating and ADA accommodations, monitors aisles for safety, resolves complaints, and responds to emergencies while maintaining a clean, professional environment at the venue.

Key focus areas include Greet guests and provide event information, Scan tickets and verify entry, and Assist guests with disabilities and ADA accommodations.

Important skills include Enthusiasm, Guest Services, Problem Solving, Emergency Response, Communication, and ADA Compliance.

Skills & qualifications

RequiredNice to have

Skills

EnthusiasmGuest ServicesProblem SolvingEmergency ResponseCommunicationADA ComplianceSafety Guidelines

Qualifications

Ability to Work in Loud, Fast-Paced Environment

Full job description

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Enthusiastically greet guests and provide event information.

  • Scan guest tickets, answer questions, assist guests with locating their seats, examine tickets for entry to various locations around the venue, and refuse admittance to guests without a ticket.

  • Assist all needs for guests with disabilities including ticketing, entrance/exiting, seating, and other ADA compliance accommodations as needed.

  • Monitor aisles / steps in assigned section to be kept clear and compliant with fire codes.

  • Proactively approach guests that may have questions, difficulty, or a complaint.

  • Creatively resolve complaints and/or problems; notify Supervisors if problems cannot be resolved.

  • Identify and respond to emergencies; involve Supervisors as appropriate.

  • Remain calm and direct guests to the designated area of safety in the event of an emergency.

  • Ensure sections are always clean and clear of debris.

  • Check seating for lost articles.

  • Adhere to the dress code and present yourself in a profession, friendly, and approachable manner.

  • All other duties and responsibilities as assigned.

WORKING CONDITIONS

  • Tasks are performed with moderate supervision.
  • Walking & standing occurs 95% of the time (6-8 hours per shift).
  • Employees may be assigned to work positions located outside.
  • Employees may be scheduled to work until 12:00am or later.
  • Ability to work in a loud, fast-paced environment.
  • Employee should use precautions & follow safety guidelines.

You've read the whole posting — now see how you match it.

Evaluate my fit