COLLECTIONS SPECIALIST
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
Morris Hospital is hiring a COLLECTIONS SPECIALIST. The Collections Specialist at Morris Hospital follows government and third‑party payor guidelines, resubmits claims, analyzes contracts, reconciles payments, resolves denials, and appeals claims while establishing payment arrangements and referring delinquent accounts to agencies. The role also provides customer service, processes refunds and adjustments, monitors assigned accounts, and identifies opportunities to improve revenue flow.
Key focus areas include Follow government and third‑party payor guidelines when resubmitting claims, Analyze contracts and reconcile payments received, and Resolve denials and appeal claims.
Important skills include Typing, Computer Entry, Clerical Skills, Medical Terminology, Strong Communication, and Patient Access Financial Services Process.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
-
DESCRIPTION OF POSITION
-
Duties include accurate and timely follow-up on insurance and/or self pay accounts in a fast paced goal oriented collections department. The Collections Specialist adheres to government and third party payor guidelines when resubmitting claims, improves revenue cycle capture accuracy as a result of analyzing applicable Morris Hospital contracts and reconciling to payments received, resolving denials, and appealing claims. Responsibilities also include establishing payment arrangements on self pay accounts, referring delinquent accounts to a collection agency, and maintaining third party follow-up. This position is responsible for identifying and reporting inefficiencies and opportunities that enhance the revenue flow. The Collections Specialist provides customer service regarding collection issues, process payer and customer refunds, process and review account adjustments, resolve client discrepancies and short payments. They are responsible for monitoring and maintaining assigned accounts, account adjustments, small balance write off, customer reconciliations, accountable for reducing delinquency for assigned accounts, perform other assigned tasks and duties necessary to support the Patient Financial Services Department.
-
QUALIFICATIONS
-
Professional/Educational
-
High School diploma or equivalent required.
-
Typing, computer entry and other clerical skills and experience required.
-
Personal
-
Knowledge of medical terminology.
-
Strong communication skills.
-
Knowledge of overall patient access / financial services process.
-
Strong working knowledge of Medicare, Medicaid, Blue Cross and commercial insurance billing is required.
Actual pay will be determined by qualifications, experience, and internal equity.
Morris Hospital & Healthcare Centers offers a comprehensive benefit package including:
-
Medical, dental, vision plans
-
Paid time off
-
Retirement plan, including immediate 100% vesting
-
Life insurance
-
Disability coverage
-
Nurse residency program
-
Wellness program
-
Health club / gym membership reimbursement
-
Reward & Recognition programs
-
Tuition Reimbursement
-
Employee Assistance Program
Morris Hospital Employee Benefits (https://www.morrishospital.org/careers/employee-benefits/#medical--dental--vision-and-flexible-spending-account)
You've read the whole posting — now see how you match it.