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Genuine Parts / NAPA logo

HD Specialist

Genuine Parts / NAPA

Knoxville, TNFull-timeNo compensation foundPosted 2w agoVerified open 5 days ago
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At a glance

Compensation
No compensation found
Location
Knoxville, TN
Schedule
Full-time
Work Authorization
Not specified

Job overview

Genuine Parts / NAPA is hiring a HD Specialist. The role invites candidates who love heavy‑duty trucks and enjoy helping customers, emphasizing teamwork, learning, and growth within NAPA Auto Parts stores. It seeks individuals with NAPA know‑how who are eager to share product knowledge, provide excellent customer care, and thrive in a fast‑paced retail environment.

Key focus areas include Help customers with heavy‑duty parts questions and needs, Share knowledge about heavy‑duty part features, benefits, and warranty information, and Operate cash register and navigate computer and paper catalog systems.

Important skills include Heavy Duty Parts Knowledge, Customer Care, Verbal and Written Communication, Cash Register Operation, Computer and Paper Catalog Navigation, and Fast‑Paced Retail Environment. Preferred (not required): ASE Heavy Duty Parts Certification, Heavy‑Duty Parts Cataloging, and Inventory Management Systems.

Skills & qualifications

RequiredNice to have

Skills

Heavy Duty Parts KnowledgeASE Heavy Duty Parts CertificationCustomer CareVerbal and Written CommunicationCash Register OperationComputer and Paper Catalog NavigationHeavy‑Duty Parts CatalogingInventory Management SystemsFast‑Paced Retail Environment

Qualifications

Heavy Duty Parts Knowledge or ExperienceASE Heavy Duty Parts CertificationPassion for Delivering Customer CareMotivated to Train and LearnAbility to Thrive in Busy Fast‑Paced Retail EnvironmentKnowledge of Heavy‑Duty Parts Cataloging or Inventory Management SystemsValid Driver's License or Reliable Transportation

Full job description

Job Description

If you love heavy duty trucks, and all things big rig ...If you believe in taking care of the customer and the power of teamwork ...If you seek opportunities to learn, train and really grow within a company ...If you think you've got what it takes to be someone with NAPA Know How ...You Should Check Out NAPA Auto Parts Stores.

Responsibilities

  • We're looking for a Heavy-Duty Counter Parts Professional who...

  • Gets a charge out of helping customers with their heavy-duty parts questions, and parts needs.

  • Is driven to share knowledge about heavy duty part features, benefits, and warranty info.

  • Can shift into high gear in our fast-paced retail stores.

  • Will jump into helping team members.

  • Is able to operate a cash register and navigate computer and paper catalog systems.

  • Steers toward continuous improvement in store processes and procedures

  • Strives to be winners in professional appearance, attitude, and performance. Qualifications

  • Know How -- Heavy Duty Parts Knowledge and/or Experience.

  • ASE Heavy Duty Parts Certification is a PLUS

  • Passion for delivering Customer Care

  • Excellent Verbal and Written Communication skills

  • Motivated to train and learn.

  • Ability to thrive and have fun in a Busy, Fast-Paced retail environment.

  • Knowledge of Heavy-Duty Parts Cataloging and/or Inventory Management Systems is a PLUS Requirement(s)

  • Valid Driver's License and/or Reliable Transportation

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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