Medical Front Office - Patient Service Specialist
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At a glance
Job overview
Select Medical is hiring a Medical Front Office - Patient Service Specialist. When patients enter the outpatient physical therapy center, the Patient Service Specialist ensures an exceptional front‑desk experience, managing patient intake, appointments, and business tasks while contributing to overall care quality.
Key focus areas include Greet and register patients while providing visit expectations and next‑appointment information, Schedule patient appointments in person and via phone, and Communicate regularly with attorneys, insurance, translation services, operational leaders, and business development.
Skills & qualifications
Qualifications
Benefits
Full job description
Overview
Position: Patient Service Specialist
Location: 119A Southbridge Street, Auburn MA 01501
Type of Employment: Part Time
Schedule: Weekdays, Monday through Friday, four evenings 4pm-8pm
Compensation: $16.00 - $18.00/hour
When patients enter our outpatient physical therapy centers , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
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Start Strong : Our mentorship and orientation programs ensure a successful transition
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Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
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Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
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Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
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Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
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Schedule patient appointments in person and via phone
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Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
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Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum:
- High School Diploma or GED
Preferred:
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1 Year Front Desk experience
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Healthcare experience
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement
Equal Opportunity Employer/including Disabled/Veterans
Location : Location US-MA-Auburn
Job ID 377125
Position Type Part Time
Experience (Years) 0
Category Administrative - Administrative Services
Company Select Physical Therapy
Min USD $16.00/Hr.
Max USD $18.00/Hr.
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