Inside Sales Representative
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At a glance
Job overview
US LBM Holdings, LLC is hiring an Inside Sales Representative. The Inside Sales Representative supports new and existing customer sales and provides product support to outside sales representatives. This position offers quotes and product dimension information, both in person and over the phone. The role involves responding to customer inquiries, initiating sales calls, and coordinating special product purchases and deliveries.
Key focus areas include Respond to customer inquiries regarding product selection, orders, prices, complaints, and scheduling., Initiate telephone calls to customers to generate sales., and Obtain orders from customers and sales representatives; enter work order, credit return, etc..
Successful candidates bring High School Diploma Or GED and 1-3 Years Building Material Industry Experience. Important skills include Operate Computer, Operate Calculator, Operate Cash Register, Building Supplies Knowledge, Related Equipment Knowledge, and Construction Industry Knowledge.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
1 - 3 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Founded in 1932, K-I Lumber and Building Materials operates locations in Kentucky and Indiana, including wall panel and truss manufacturing facilities, providing specialty building materials to customers.
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A Brief Overview
The Inside Sales Representative assists with new and existing customer sales and provides product support to outside sales representatives. This position provides quotes and product dimension information, both in person and over the phone.
What you will do
Respond to customer inquiries regarding product selection, placement of orders, prices and quotations, complaints, and scheduling of deliveries and installations.
Initiate telephone calls to customers to generate sales.
Obtain orders from customers and sales representatives; enter work order, credit return, return authorization, pick ticket, and service request; file paperwork accordingly.
Coordinate purchase and delivery of special products. Obtains information on pricing specifications, uses and availability.
Manage schedules for project by coordinating with outside sales, jobsites, and assigned customers.
Maintains stock levels on the sales floor and in the stockroom.
Researches credits, returns, and late payments as needed.
Check on back orders and resolve any outstanding issues; solve billing problems and compile data for closing.
Handle special orders and advanced pricing; assist with pricing and special price lists.
Develop and grow professional relationships with customers.
Resolve jobsite issues and customer problems.
Required For All Jobs
Perform other duties as assigned.
Comply with all policies and standards.
Adhere to Company's commitment to workplace safety.
Participate in and complete assigned trainings.
Education Qualifications
High School Diploma or GED required.
Experience Qualifications
1-3 years of experience in building material industry with basic knowledge of product and application required.
1-3 years of inside sales experience preferred.
Skills and Abilities
Ability to operate computer, calculator and cash register.
Knowledge of building supplies, applications, related equipment, and/or construction industry.
Good interpersonal and customer relations skills and excellent oral and written communication skills.
Should be familiar with inventory and inventory control.
Must be able to walk throughout yards, plants and offices.
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KI Lumber & Building Materials, a Division of
US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of r ace, color, r eligion, creed, national origin or ancestry, s ex, age, physical or mental disability, veteran or military status, genetic information, s exual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
R13979
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