Business Analyst

Description

We are looking for a Business Analyst to support clinical technology operations for a local healthcare organization. This role connects clinical teams with critical applications, helping improve workflows, resolve system issues, and strengthen day-to-day use of electronic health record platforms. The ideal candidate brings a blend of application support, systems analysis, and communication skills to help staff work effectively with clinical systems and data.

Responsibilities:

• Support core clinical applications, including EHR and EMR platforms, through system setup, issue resolution, and ongoing optimization.

• Serve as a point of coordination between internal users and external vendors to address technical problems and improve application performance.

• Perform regular application upkeep, assist with scheduled maintenance activities, and participate in after-hours support coverage as needed.

• Manage user access, role-based permissions, and departmental security settings to help maintain appropriate system controls.

• Partner with clinical operations teams to identify priorities, evaluate business needs, and translate them into system-related solutions.

• Deliver training and guidance to employees in both individual and group settings to promote confident and effective use of supported systems.

• Prepare reports, organize data, and provide analysis that supports operational decision-making across multiple levels of the organization.

• Assist with required annual reporting and contribute to the rollout of new clinical or regulatory technology solutions, including electronic reporting tools.

• Maintain clear system documentation and support efforts related to application security and compliance practices.

Requirements • Experience in business analysis, systems analysis, or application support within a healthcare environment.

• Working knowledge of EHR or EMR platforms, including hands-on support for clinical system users.

• Familiarity with eClinicalWorks and similar clinical applications used in provider or hospital settings.

• Ability to troubleshoot system issues, evaluate root causes, and communicate solutions clearly to end users.

• Experience managing user security, access levels, and application documentation.

• Strong reporting and data analysis skills, with the ability to present information accurately to varied audiences.

• Effective communication and training skills for supporting both technical and non-technical staff. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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