Maison Marunouchi Restaurant Captain

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: Nestled in the vibrant Marunouchi district, just minutes from Tokyo Station and Ginza, the newly renovated Four Seasons Hotel Tokyo at Marunouchi offers a rare sense of intimacy. With only 57 rooms and suites, the hotel welcomes guests into a tranquil sanctuary in the heart of Japan’s iconic capital. Reimagined as a contemporary manor, it combines elegant design with the warmth of home, offering an elevated expression of residential living. Highly personalised service, bespoke experiences and tailored itineraries unlock Tokyo’s endless possibilities for exploration, while memorable dining awaits at SÉZANNE, the award-winning French restaurant, and Maison Marunouchi, the hotel’s all-day bistro.

About the role:

The Food & Beverage Captain provides exceptional quality and service to Maison Marunouchi guests. In this role, you will be tasked with providing an expertly served beverage or dining experience; anticipating the guests’ needs and as an expert on the menu options; and delivering memorable guest experiences. This role is part of the Maison Marunouchi, reporting into the Assistant Restaurant.

What you will do:

• Provide an enjoyable dining experience through excellence for quality, professionalism, and friendliness.

• Anticipate guest needs a d satisfaction; offer suggestions, and respond urgently and appropriately to guest concerns and requests.

• Assist in clearing and resetting tables according to service standards

What you bring:

• An outgoing personality and a can-do approach to an assigned task

• High level of understanding and knowledge of food and wine

• Background in Luxury Resort and Hotel considered an asset

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• 50％F&B outlet discount for other Four Seasons Hotel in Japan (except SÉZANNE)
• Complimentary Employee Meals
• Social insurance
• Define contribution benefit
• Yearly health check up

Schedule & Hours:

• 40 working hours per week.
• 10 days off every month except February　（9 days）

• Successful candidates must possess legal work authorization for Japan and be fluent in English and Japanese business communication.