Medical Office Coordinator (Dept. of Physical Medicine & Rehabilitation) - #Staff
Johns Hopkins University
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At a glance
Job overview
Johns Hopkins University is hiring a Medical Office Coordinator (Dept. of Physical Medicine & Rehabilitation) - #Staff. Johns Hopkins University seeks a Medical Office Coordinator to handle patient and provider requests, schedule appointments, register patients, coordinate care, and support physicians, including EPIC tasks and front‑desk coverage, while working with limited supervision.
Key focus areas include Handle incoming requests from patients and providers promptly and thoroughly., Provide quality service and support for scheduling, registration, and care coordination., and Carry out duties with limited supervision..
Important skills include Microsoft Office and General Medical Terminology. Preferred (not required): Epic.
Skills & qualifications
Skills
Qualifications
Full job description
We are seeking a Medical Office Coordinator .
Specific Duties & Responsibilities
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Professionally and efficiently handle incoming requests from patients and providers, and ensure that issues are resolved both promptly and thoroughly.
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Provide quality service and support in a variety of areas which may include, but not limited to scheduling, registration and care coordination.
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Carries out duties and responsibilities with limited supervision.
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Makes decisions and establishes work priorities as needed.
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Responsible for completing regular tasks without repeated instructions.
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Provide support for medical matters on behalf of physicians.
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Other activity processed in EPIC, including but not limited to coordinating clinic follow-up of high importance activities.
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Respond to ad hoc patient inquiries and requests in a timely, professional, and courteous manner, including communicating relevant information to and from the physician.
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Prepare to support clinic activities from home in case of JHU closure.
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Provide coverage to the Division front desk and telephone lines as needed or assigned.
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Provide back-up support coverage for lunches, illness, and other time-off requests as needed or assigned.
Minimum Qualifications
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High School Diploma or graduation equivalent.
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Two years administrative experience.
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Knowledge of Microsoft Office applications required.
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Knowledge of general medical terminology required.
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Additional education may substitute for one year of experience to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Epic experience.
Classified Title: Medical Office Coordinator
Role/Level/Range: ATO 40/E/02/OD
Starting Salary Range: $16.60 - $29.50 HRLY ($44,107 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F, 830a-5p
FLSA Status: Non-Exempt
Location: School of Medicine East Baltimore campus
Department name: SOM PMR Physical Med and Rehabilitation
Personnel area: School of Medicine
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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