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At a glance
Job overview
OTG is hiring a Retail Associate. On the Go seeks a Retail Associate to deliver exceptional guest experiences at its airport location, handling cash, providing product knowledge, and maintaining a clean, well‑stocked environment while embodying the company’s values of care, quality, and teamwork.
Key focus areas include Greet guests quickly and pleasantly with a smile, Accurately and quickly process all payments by cash, credit cards, or voucher, and Maintain solid product knowledge to share with guests.
Successful candidates bring Must Be 18+, Able To Lift 35 Lbs, and Able To Stand For Extended Periods. Important skills include Educating Guests, Making Recommendations, Upselling, Maintaining Cleanliness, Sanitizing, and Working With Others. Preferred (not required): Barista Duties and Barista Skills.
Skills & qualifications
Skills
Qualifications
Full job description
Job Title: Retail Associate
Location: MCO
Compensation: $17.00
Reports to: Manager
Who We Are
On the Go has elevated the dining and retail experience for travelers by bringing together world-class hospitality, award-winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America’s busiest airports, we’re fueled by a passion for creating exceptional guest experiences—made possible every day by our incredible Crewmembers. At On the Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine.
How We Do Business
How we work is just as meaningful as what we accomplish . Our Values— Care, Continuous Improvement, Quality, and Teamwork —guide the way we show up for our guests and for each other. We’re committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work .
Why This Job Is a Big Deal!
Cashiers at O T G a re responsible for delivering the OTG guest experience. Educating, making recommendations based on guest preferences, up-selling special items, and maintaining a clean and sanitized store are steps to deliver the experience. To be successful in this role, a cashier should enjoy working with others as exhibited through great guest experiences and be motivated to keep the store cleaned and stocked.
In this Role you will…
Greet guests quickly and pleasantly, with a smile
Accurately and quickly process all payments by cash, credit cards , or voucher, following OTG cash handling and cash register policies and procedures
Maintain solid product knowledge to be shared with guests
Bag all purchases for customers
Maintain display items in a clean and orderly fashion
Keep a spotless working environment through regular cleaning and sanitizing
Restock shelves and perform duties of a barista, as needed
Stock shelves and other food court areas
Maintain knowledge of airport terminal and restaurants; offer information, recommendations, etc.
Maintain a clean, neat, well-groomed appearance
Other duties, as assigned
Qualifications and Requirements
Must be at least 18 years of age
Able to lift 35 lbs. in weight
Must be comfortable with cash register operations and the responsibility involved in safeguarding company assets
Must be mobile and able to stand for extended periods, stoop, kneel, and crouch
Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions--must be flexible
Equal Opportunity Employer
We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
Job Details
Pay Type Hourly
Hiring Rate 17 USD
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