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Client Advisor - Palm Beach Gardens

Tiffany & Co.

Palm Beach Gardens, FLFull-timeNo compensation foundPosted 4mo agoSeen in employer's feed 3 days ago
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At a glance

Compensation
No compensation found
Location
Palm Beach Gardens, FL
Schedule
Full-time
Work Authorization
US work authorization required

Job overview

Tiffany & Co. is hiring a Client Advisor - Palm Beach Gardens. The Client Advisor embodies the Tiffany brand in every client interaction, delivering an extraordinary Tiffany Experience. This role requires excellent communication skills, an entrepreneurial spirit, and a passion for the brand. The advisor will develop client relationships, exceed commercial targets, and foster a clienteling culture.

Key focus areas include Embody the Tiffany brand in each client interaction using the Tiffany touch, Be an excellent communicator and brand ambassador, and Develop client relationships and exceed commercial targets.

Successful candidates bring Retail Experience, Relevant Client-Related Experience, and Proven Track Record In Achieving Commercial Results. Important skills include Communication, Entrepreneurial Spirit, Clienteling Culture, Client Development, Client Data Capture, and Client Relationship Cultivation. Preferred (not required): Multiple Languages.

Skills & qualifications

RequiredNice to have

Skills

CommunicationEntrepreneurial SpiritClienteling CultureClient DevelopmentClient Data CaptureClient Relationship CultivationClient ConversionClient Experience BehaviorsNPS PerformanceClient FeedbackStyling ClientsConnecting With ClientsFlexibility to Work Non-Traditional HoursWorking With Diverse Client BasePoint of Sales SystemsClient Tracking SystemsMicrosoft OutlookEmailMultiple Languages

Qualifications

Retail ExperienceRelevant Client-Related ExperienceProven Track Record in Achieving Commercial ResultsAuthorization to Work in the United States3+ Years Professional ExperienceCollege/University Degree

Full job description

Overview:

We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimism, love, inclusivity, and creativity.

For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

As a Tiffany Client Advisor you will:

  • Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary.

  • Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.

  • Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan

  • Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.

Sales:

  • Deepen the relationship with our clients to drive lifetime loyalty and spend.

  • Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.

  • Capture client data. Cultivate new and existing client relationships.

  • Deliver a significant portion of sales through repeat client business.

  • Identify innovative ways to grow your business through delivering elevated client experience in each client appointment

  • Drive business through key product pillars.

  • Convert clients through curiosity and discovery daily

Service:

  • Elevate in store experience by consistently delivering memorable moments to every client.

  • Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch.

  • Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event

  • Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback.

  • Connect with your client’s wardrobe to ‘style them’

Experience

Required:

  • Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).

  • Proven track record in achieving Commercial results.

  • Ability to connect with the client

  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.

  • Ability to work with a diverse client base.

  • Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.

  • Must have authorization to work in the United States or in the country where the position is based.

Desired:

  • A college/university degree.

  • Proficiency in multiple languages.

#LI-Onsite

Job Identification : 62904

Job Category: : Retail

Assignment Category : Regular Full-time

Remote Positions : No

Professional Experience : Minimum 3 Years

Equal Opportunity Employer

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