Patient Services Coordinator
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At a glance
Job overview
BrightSpring Health Services is hiring a Patient Services Coordinator. The Patient Services Coordinator supports agency leadership and patient care staff by handling administrative and scheduling functions. This role involves greeting visitors, managing incoming calls, preparing mail, distributing supplies, and ensuring office equipment is in good working order.
Key focus areas include Greet visitors and answer incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner, Transfer callers to the appropriate person or department, and Take messages when needed and relay messages to the appropriate person in a timely manner.
Successful candidates bring High School Graduate Or GED. Important skills include Microsoft Word, Excel, Microsoft Outlook, Internet Explorer, Learn Industry Specific Software Applications, and Organizational Skills.
Skills & qualifications
Skills
Qualifications
Full job description
Our Company
BrightSpring Health Services
Overview
Supports agency leadership and patient care staff with administrative and scheduling functions.
Responsibilities
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Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner
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Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
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Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
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Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order
Qualifications
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High school graduate or GED
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Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred
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Sound knowledge of the framework, organization, and function of home care including eligibility requirements
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Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
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Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
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Ability to work independently and in a team environment
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Excellent, oral, written, and interpersonal communication skills
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Professional appearance and demeanor
About our Line of Business
BrightSpring Health Services provides complementary home- and community-based health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care, and rehabilitation, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 475,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the health and quality of life for high-need individuals and reducing overall healthcare system costs. For more information, please visitwww.brightspringhealth.com. Follow us onFacebook (https://www.facebook.com/brightspringHS) ,LinkedIn (https://www.linkedin.com/company/brightspringhealth) , andX (https://x.com/BrightSpringHS) .
Additional Job Information
LUNA
BrightSpring Health Services, and our family of brands, provides equal employment opportunity
Job LocationsUS-KY-ASHLAND
ID 2026-193210
Line of Business BrightSpring Health Services
Position Type Full-Time
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