Inside Systems Engineer - Greece
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At a glance
Job overview
Lacework is hiring an Inside Systems Engineer - Greece. The Inside Systems Engineer (ISE) supports the Systems Engineering and Sales team in France, focusing on technical matters for pre-sales, sales calls, and post-sales. This role involves qualifying sales leads, serving as the primary technical resource on sales calls, and educating customers on product features, specifications, functionality, and integration. The ISE also provides post-sales training to identified customers.
Key focus areas include Assist in qualifying sales leads from a technical standpoint, Be the main technical resource on sales calls, and Answer/educate the customer on issues ranging from features, specifications and functionality to integration.
Successful candidates bring Experience In Technical/Pre-Sales Support. Important skills include Pre-sales Support, Sales Calls, Networking Applications, Networking Solutions, LAN Administration, and WAN Administration.
Skills & qualifications
Skills
Qualifications
Full job description
Fortinet secures the largest enterprises, service providers and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments.
The Role
We are looking for an Inside Systems Engineer (ISE) to work closely with the Systems Engineering and Sales team in France. The ISE's main mission will be to support the sales organization and partners in all technical matters regarding pre-sales, sales calls, and post-sales.
Key Responsibilities
- Pre-sales – assist in qualifying sales leads from a technical standpoint.
- Sales calls – be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
- Conversant with networking applications and solutions.
- Provide assistance to identified customers with post-sales training.
Required Skills
- Experience in technical/pre-sales support as a sales or systems engineer
- Experience in LAN/WAN/Internet services administration
- Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus.
- Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
- Experience with encryption and authentication technologies
- Excellent telephone manner with good spoken and written English.
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