Front Office Assistant, Oconee Heart and Vascular
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At a glance
Job overview
Trinity Health is hiring a Front Office Assistant, Oconee Heart and Vascular. The Front Office Assistant at Oconee Heart & Vascular Center in Athens greets and assists patients and visitors, schedules appointments, secures accurate demographics and insurance information, verifies insurance, checks patients in and out, collects copays, answers calls, maintains provider schedules, and provides needed information at check‑out. The role requires familiarity with insurance rules, billing practices, and medical office programs including EMR systems, as well as excellent customer service skills.
Key focus areas include Greet and assist patients and visitors, Schedule patient appointments and secure accurate demographics and insurance information, and Verify insurance.
Important skills include Customer Service, Greeting Patients, Scheduling Appointments, Insurance Verification, Collecting Copays, and Answering Calls.
Skills & qualifications
Skills
Qualifications
Full job description
Employment Type: Full time Shift:
Description: This position is located in Athens at the main location of Oconee Heart & Vascular Center. The front office assistant is responsible for greeting and assisting patients and visitors, scheduling patient appointments securing accurate demographics and insurance information, insurance verification, checking patient in and out, collecting copays and previous balance collections, answering calls and assisting or routing the caller to the appropriate person, maintaining provider schedules and providing the patient with information needed and check-out. Must be familiar with insurance rules and billing practices in order to assist patients with questions. This position requires excellent customer service skills. Requirements:
High school graduate or GED equivalent required
Minimum of 1 year front office and/or medical records experience in physician office or similar setting required
Must be able to use a computer and be familiar with Medical Office programs including EMR systems
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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