Auberge Resorts Collection logo

Server - Back Server

Auberge Resorts Collection

Napa, CAFull-time$16.9–17.9/hrPosted 1mo agoVerified open 1w ago

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At a glance

Compensation
$16.9–17.9/hr
Location
Napa, CA
Schedule
Full-time
Work Authorization
Not specified

Job overview

Auberge Resorts Collection is hiring a Server - Back Server. The Server - Back Server plays a pivotal role in crafting extraordinary dining experiences, supporting the Server - Captain during Lunch and Dinner services. This position involves catering to guests, maintaining harmony among the team, and possessing knowledge of property, food, and beverage programs. The Back Server reports directly to the F&B management team.

Key focus areas include Facilitate the guest dining experience by taking orders, anticipating needs, and delivering all items efficiently, Relate with guests to ensure satisfaction with beverages and meals, maintaining a consistently heartfelt and high-quality service, and Comply with Auberge Collection standards and make thoughtful suggestions for upselling unique menu items.

Successful candidates bring 1 Year Experience In Foodservice/Hospitality Industry, Able To Stand For At Least 8 Hours, and Able To Lift Up 50 Pounds. Important skills include Organizational Qualities, Time Management Qualities, Learning About Food, Learning About Wine, Learning About Cocktails, and Customer Service Oriented Attitude. Preferred (not required): POS System, Food And Wine Knowledge, Professional Appearance, and Professional Manner.

Skills & qualifications

RequiredNice to have

Skills

Organizational QualitiesTime Management QualitiesLearning About FoodLearning About WineLearning About CocktailsCustomer Service Oriented AttitudeHospitality SkillsCommunication SkillsPerform Under PressurePOS SystemFood and Wine KnowledgeProfessional AppearanceProfessional MannerWork in Fast-Paced Team

Qualifications

1 Year Experience in Foodservice/Hospitality IndustryAble to Stand for at Least 8 HoursAble to Lift Up 50 PoundsAble to Push 50 PoundsAble to Pull 50 PoundsExperience at Luxury Hospitality PropertyAbility to Work Flexible ScheduleAbility to Work WeekendsAbility to Work HolidaysFood Handlers CertificateAlcohol Training Certifications

Full job description

Embark on a rewarding journey with our team as a Server - Back Server, where your role is pivotal in crafting extraordinary dining experiences. As a part of our team, you'll be at the heart of catering to the business, our esteemed guests, and sustaining harmony amongst the team. The Back Server reports directly to the F&B management team. Back Servers are members of the restaurant dining room service teams and are trained to possess knowledge pertaining to our property, food, and beverage programs. The Back Server is responsible for serving the needs of the business, our guests, and our colleagues by ensuring an outstanding and memorable dining experience for each guest. The Back Server plays a supporting role to the Server - Captain during Lunch and Dinner services.

  • Facilitate the guest dining experience by taking orders, anticipating needs, and delivering all items efficiently.

  • Relate with guests to ensure satisfaction with beverages and meals, maintaining a consistently heartfelt and high-quality service.

  • Comply with Auberge Collection standards and make thoughtful suggestions for upselling unique menu items.

  • Accurately and quickly take and place orders, input them into the POS system, and handle billing.

  • Operate, maintain, and clean restaurant equipment and fittings.

  • Ensure the restaurant/outlets are tidy, organized, and follow safe food handling procedures. The starting pay rate for this position is $16.90-$17.90 per hour plus tips. This is the pay rate for this position that Auberge du Soleil reasonably expects to pay. Decisions regarding individual pay will be based on a number of factors, such as experience and education.  

  • Minimum of one year experience in the foodservice/hospitality industry.

  • Good knowledge of food and wine. Experience at a luxury hospitality property preferred.

  • Superior professional appearance and manner, good character to work in a fast-paced team.

  • Ability to work a flexible schedule, including weekends and holidays, according to department needs.

  • Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

SKILLS

  • Must possess strong organizational and time management qualities

  • Must possess a strong interest in learning about food, wine and cocktails

  • Customer service oriented attitude with strong hospitality skills

  • Great communication skills

  • Confidence and ability to perform under pressure

PHYSICAL DEMANDS

  • Must be able to stand for at least 8 hours and be able to lift up, push, and pull at least 50 pounds

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

Terre du Soleil Ltd is an Equal Opportunity Employer, M/F/D/V. Terre du Soleil Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Terre du Soleil Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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