Shelter Advocate - 3rd shift
Catholic Charities of Southern Minnesota
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At a glance
Job overview
The Shelter Advocate works the third (night) shift at Catholic Charities of Southern Minnesota in Rochester, MN, providing safe, respectful, and effective services to shelter guests. Responsibilities include reviewing policies, assisting volunteers, handling donations, maintaining clean spaces, documenting incidents, and responding to emergencies while upholding personal boundaries and empathy.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
Responsibilities
Review policy & guidelines with guests at time of entrance.
Participate in HMIS training and entry, if applicable.
Ensure guests are complying with program policies and procedures.
Delivers services with safety, respect and effectiveness.
Refer guests to appropriate community resources for services.
Monitors guest behavior. Follows all policies and procedures of the organization.
Provides direction, assistance, and support to volunteers.
Prepare shelter area for guests. Facilitates sleeping arrangements, if applicable, and storage of personal items.
Maintains order and assists in keeping all assigned areas clean and free of spills, trash and safety hazards.
Receive, organize, and store donations received during the shift.
Maintain record of donations received.
Assist in cleaning the space and gathering laundry.
Complete all agency logs and incident reports in a timely manner.
Provide immediate and professional response to any security /safety emergency or disturbance within or immediately outside facility.
Perform other duties as assigned.
Requirements
Must have a good sense of personal and professional boundaries.
Ability to de-escalate situations, multi-task, and thrive in a fast-paced environment
Serve our guests in a non-judgmental manner that affirms their human dignity.
Must be capable of empathetic and professional relationship building while advocating for diverse client needs and interests.
Ability to work in a fast-paced environment
Must be able to work well under pressure
People-oriented -- supportive and fairness-focused
Must be at least 18 years of age and pass background check.
Minimum Education Required
High School diploma or GED required
Minimum Experience Required
Preferred Experience: 1-2 years experience in working with people experiencing homelessness, or those who may have a history of mental health, chemical dependency, abuse or trauma
Shift
Third (Night)
Number of Openings
6
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
Yes
Physical Required
No
Drug Test Required
No
Compensation
$19.00 - $20.00 / Hourly
Postal Code
55901
Job Type
Full Time
Place of Work
On-site
Requisition ID
58113
Job Benefits
Medical, Dental, Vision, 403(b), Flexible Spending Account, HSA, Generous PTO, Employer paid Life and AD&D
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