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Guest Room Attendant Full Time

Bally's Corporation

Lincoln, RIFull-time$21.6/hrPosted todayVerified open today
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At a glance

Compensation
$21.6/hr
Location
Lincoln, RI
Schedule
Full-time
Work Authorization
Not specified

Job overview

The Guest Room Attendant enhances the guest experience by delivering exceptional service, cleaning assigned rooms, maintaining equipment, managing inventory, and communicating maintenance issues. The role involves adhering to policies, securing keys, handling lost‑and‑found items, and collaborating with staff to improve satisfaction and operational efficiency.

Skills & qualifications

RequiredNice to have

Skills

Guest ServiceRoom CleaningEquipment OperationInventory ControlChemical UseSafety Equipment UseCommunicationIssue ResolutionRelationship BuildingProcess Improvement Suggestions

Full job description

Responsibilities:

  • Enhances the guest experience by providing exceptional service.

  • Services assigned rooms according to departmental specifications, within allotted time.

  • Documents room status on assignment sheets.

  • Greets guests passing in corridors, establishing eye contact.

  • Ensures that equipment in guestrooms is operational – TV, remote control, phones, lights, etc.

  • Uses cleaning chemicals as instructed.

  • Uses safety equipment as required.

  • Communicates all maintenance issues to supervisor.

  • Executes Daily Cleaning Projects.

  • Secures master keys while working.

  • Collects/secures lost-and-found articles.

  • Restocks housekeeping cart daily.

  • Controls inventory of supplies.

  • Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.

  • Establishes and maintains close working relationships with all employees to ensure maximum cooperation, productivity, morale and guest service.

  • Resolves guest issues.

  • Adheres to department and property policies and procedures.

Working Conditions:

  • Mostly indoors and generally climate-controlled environment

  • Will be exposed to noise, smoke, and odors

  • Working with others and independently

Target Hourly Range: ($21.60)

Bally's Lincoln Casino Resort: About | LinkedIn

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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