Customer Service Representative/Inside Sales

Benefits:

• 401(k)

• 401(k) matching

• Bonus based on performance

• Free uniforms

• Opportunity for advancement

• Paid time off

• Training & development

Customer Service Representative (Sales & Customer Experience) – FASTSIGNS West Dallas

Join a fast-paced, creative environment. At FASTSIGNS West Dallas, you’ll help businesses bring their brand to life through custom signs and graphics while building relationships and driving sales.

Why You’ll Love This Role

• Base pay + commissions

• Monday–Friday schedule (8 AM – 5 PM) — no weekends

• Paid holidays + Paid Time Off

• Paid training and ongoing development

• Annual raises and growth opportunities

• Fun, casual, and creative team environment

What You’ll Do

• Be the first point of contact for walk-in, phone, and email customers

• Guide customers through solutions by recommending signage and graphics products

• Prepare estimates, process orders, and manage projects from start to finish

• Coordinate with production and installation teams to ensure smooth delivery

• Follow up with customers to ensure satisfaction and generate repeat business

• Proactively reach out to prospects through calls, emails, and marketing efforts

What We’re Looking For

• Experience in customer service, retail, or inside sales

• Strong communication skills and a friendly, professional demeanor

• Comfortable working with computers, email, and order entry systems

• Detail-oriented with the ability to manage multiple projects

• Ability to read a ruler and perform basic calculations

• Spanish-speaking skills are a plus

This role is perfect for someone who enjoys working with people, solving problems, and turning conversations into sales opportunities. If you’re organized, motivated, and enjoy a mix of customer service and sales, you’ll thrive here.