Senior IT Systems Engineer

About Energy CX:

Energy CX is redefining the energy brokerage industry as the fastest-growing player in the US. By bringing cutting-edge technology, advanced analytics, and innovative solutions, we are disrupting a space that has operated in the dark for too long.

Why Energy CX?

• Entrepreneurial and ambitious culture with a great team oriented environment

• Fastest growing energy broker in the country

• One of the fastest growing companies in Chicago

• Recognized by Fortune and Great Places to work US

• Named on Inc 5000’s list of America’s fastest growing companies

Compensation

• Year One Earnings → $110,000+

Title: Senior IT Systems Engineer

About this Job

As a Senior IT Systems Engineer, you'll own and operate the company's IT and cloud infrastructure end-to-end, from helpdesk and device management to cloud architecture and security compliance.

This is a hands-on, in-person role at a company of 100+ and growing. We'll calibrate scope and seniority to your experience, with a clear path to expand responsibilities as we scale.

Daily and Monthly Responsibilities

• IT Operations & Support

• Run internal IT operations including device management, MDM, account provisioning, on/offboarding, endpoint protection, domain management, and help desk support

• Lead phishing training and security awareness programs

• Serve as internal point of contact for IT vendor relationships

• Security & Compliance

• Administer and enforce access controls, IAM, sharing rules, and security policies across SaaS tools (Google Workspace and others)

• Think proactively about compliance frameworks and related controls, owning evidence collection, audit coordination, ongoing maintenance, access reviews, and policy documentation

• Develop and maintain disaster response and business continuity plans

• Cloud Infrastructure & Observability

• Design, deploy, and own cloud infrastructure across AWS and DigitalOcean, including VPCs, IAM, and networking

• Implement and maintain Infrastructure as Code (Terraform or equivalent) with appropriate isolation and promotion workflows

• Own logging and observability strategy across infrastructure and applications

Skills & Qualifications

• 5+ years in a hybrid IT/infrastructure role at a small or mid-sized company, or an equivalent split between sysadmin/IT and DevOps/cloud engineering

• Strong foundation in IT operations: device management, MDM platforms (Jamf, Kandji, Intune, or similar), endpoint protection, and tier-1/2 helpdesk support

• Experience administering Google Workspace and other SaaS tools at the policy and access-control level

• Working knowledge of networking fundamentals: DNS, TCP/IP, firewalls, VPNs

• Comfort owning the helpdesk function (this role includes hands-on support, not just architecture)

• Scripting proficiency in at least one of: Bash, Python, or similar

• Strongly Preferred

• Hands-on experience with AWS (VPC, IAM, EC2, networking) is a plus

• Working knowledge of Infrastructure as Code (Terraform or equivalent)

• Experience preparing for or maintaining compliance frameworks (SOC2, ISO 27001, HIPAA, or similar)

• Familiarity with vulnerability management programs and penetration testing coordination

• Familiarity with logging and observability stacks (Datadog, Grafana, CloudWatch, etc.)

• Active engagement with AI in your own work: track record of using AI coding tools (Copilot, Cursor, Claude Code, or similar) to accelerate IaC authoring and infrastructure automation, scaling infrastructure for AI workloads, evaluating AI-native DevOps tooling, and setting standards for responsible AI use across teams

• Nice to Have

• Prior experience as the sole or first IT/infrastructure hire at a startup

• Industry certifications such as CompTIA A+, Network+, or Security+

• Cloud or security certifications such as AWS Solutions Architect, SysOps, Security Specialty, or CISSP

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