OAP OPERATIONS ASSISTANT

Summary

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Outdoor Recreation Department on Edwards AFB. Primary duties will be customer service and operations.

Duties

Operating the checkout counter, customer service, assuring cleanliness of all facilities, etc. Trains employees in all aspects of daily operations to include but not limited to: cash handling, procedures, customer service, etc. Custodial for ERM. Ensures all cash handling procedures are in compliance with applicable regulations and directives. Knowledgeable of all services provided such as key cutting, copy machine usage, park rental, UPS, resale operations, etc. Forecasts requirement for program supplies, equipment, and property for operations and other areas. Keeps/files appropriate accounting paperwork and documentation as required for accurate operations. Completes daily paperwork and end of month processes for areas within ODR as necessary. Provides information related to self-directed recreation/adventure opportunities, base parks, Fam camp, RV, resale lot, Stables, BMX track, paintball, the Skeet and Trap activity, etc. Assists in planning and executing base wide events. Receives, processes and collects, safeguards, and deposits fees received from all ODR facilities. Performs timekeeper duties for ODR staff. Responsible for planning, scheduling, developing, scouting, and arranging support services for ongoing OAP and activities. Responsible for ensuring the programs/activities are carried out safely and without problem. Provides instruction on different programs/activities. Enforces safety policies and procedures. Briefs OAP at various functions on base. Receives and relays customer complaints to director and requests for special programs/activities. Operates a government vehicle - up to 21 passenger van or bus - to and from various OAP both on and off the installation. Develops programs as specified by management; creates all marketing requests, expenditures and after action reports, etc. Makes purchases as necessary for daily operation and trips. Obtains permits and plans departures and meeting with customers. Responsible for proper operation of equipment rental, ensuring all needed items are in professional working order (cleaned, fastened, operational). Keeps up to date spreadsheets and records. Ensures customer payments are up to date. Performs other duties as assigned. May be required to work uncommon tour of duty to include days, nights, weekends, holidays, and family days. This is a drug testing designation position (TDP). Incumbent is subject to random screening for drug use. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13045790 Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/25/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Experience in recreation retail/rental management, customer service, and funds handling required. College degree in recreation or equivalent or two years progressively responsible work experience directly related to the position desired. Knowledge and ability to competently and independently carry out a continuing ODR program. Knowledge of the range of activities and services of participants' interest and needs and of the methods and processes involved in providing a program that meets the needs of the base. Ability to communicate orally and in writing. Valid driver's license required to operate a government vehicle on or off the military installation. Satisfactory completion of National Agency Check w/Inquiries (NACI) required.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. How You Will Be Evaluated

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume. Other Information

Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Non appropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. This position is not included in a bargaining unit. Union Name AFGE and Local or Chapter Number Local 1406. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.