HOTEL RESERVATION MANAGER, NF-03

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level. IN DESCRIBING YOUR WORK EXPERIENCES ON YOUR RESUME, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. WHEN USING EDUCATION TO QUALIFY, PLEASE UPLOAD YOUR TRANSCRIPTS. Two years of work experience performing duties that indicate the ability to satisfactorily perform the following, manages group and individual booking and reservation activity at a lodging property consisting of 300 to 600 rooms. Directs the operation of the activity consisting of a computerized reservation system and its related controls, records, reporting, accounting, and personnel functions to achieve maximum room occupancy and optimum customer satisfaction. Provides timely reservation information for use by the front office and hotel officials. Analyzes new or changing administrative requirements that impact on the reservation function. Reviews and analyzes report data for performance, occupancy, and obtainment of objectives. Forecasts projections and trends and exercises budget and fiscal responsibilities. Performing duties in the related functional field of hotel management such as those involving night audit or desk clerk functions. A two year hospitality related associates degree or possession of a CHA (Certified Hotel Administrative) and one year of related work experience may be substituted. Supervises assigned staff. Education Education is preferred but not required for this position. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.