General Manager - Hanover Crossroads
Gap Inc (Gap/Old Navy/Athleta)
Most applications go out cold — see where you stand first. Free, no sign-up to start.
Don't just apply — show up ready
Olive works from this exact posting. Free for job seekers — no sign-up to start.
At a glance
Job overview
Gap Inc (Gap/Old Navy/Athleta) is hiring a General Manager - Hanover Crossroads. The General Manager will set the tone for the store team, bring the brand to life for customers and employees, and lead execution of store strategy to achieve performance goals and profitable sales growth. Through coaching, talent development, and operational oversight, the manager will drive high‑performing teams, ensure exceptional customer experiences, and represent the brand within the community.
Key focus areas include Become expert of the brand's selling behaviors and apply them with every customer., Recruit, hire and develop people to foster a culture of high performance and engagement., and Teach, coach and provide meaningful feedback to build team capabilities and accountability..
Important skills include Selling Behaviors, Recruiting, Hiring, Talent Development, Coaching, and Providing Feedback.
Skills & qualifications
Skills
Qualifications
Full job description
About the Role In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development. Through collaboration with your leadership team, your goal is to teach others and coach behaviors to cultivate a high performing team that meets or exceeds goals. What You'll Do
-
All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.
-
Recruit, hire and develop people to drive a culture of high performance and engagement
-
Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
-
Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
-
Represent the brand and understand the competition and retail landscape
-
Promote community involvement
-
Adapt team priorities to respond to customer and business partner needs
-
Provide front line supervision to an operational, service or administrative team
Who You Are
-
Provides clear and direct communication of expectations and gives feedback while listening to learn in order to unlock personal and business results
-
Ability to lead and inspire others to learn and grow through coaching and mentoring
-
Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
-
Strength in driving metrics to deliver results that will meet or exceed business goals
-
Able to travel as required
You've read the whole posting — now see how you match it.