IT SPECIALIST (SYSADMIN)

About the Position: This position is located at Defense Health Network Pacific Rim, Naval Medical Center, San Diego, CA Directorate of Resource Management Information Technology. A recruitment or relocation incentive may be authorized Salary negotiation may be available for those candidates who are new to Federal service. Advanced Leave Accrual may be authorized. This is a Direct Hire Solicitation Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Basic Requirement for IT SPECIALIST (SYSADMIN): Specialized Experience: One year of specialized experience which includes: (1) troubleshooting operating systems to resolve user issues and 2) implementing established information assurance policies to mitigate security threats. The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the six competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. (3) Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. (5) Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals. (6) Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues. OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management. Serves as the principal System Administrator responsible for the design, implementation, optimization, and daily operational management of client-server systems and databases deployed across multiple hospital departments. Executes cybersecurity and Information Assurance (IA) programs for all assigned systems to protect the confidentiality, integrity, and availability of sensitive military health data. Provides authoritative technical advice, policy interpretation, and guidance to multi-disciplinary hospital departments on complex IT lifecycle management issues. Participates in key departmental IT governance boards and technical forums to maintain alignment with enterprise-wide IT strategies. Plans, coordinates, and executes the deployment, configuration, and maintenance of enterprise-level server operating systems, specialized clinical/medical software suites, and integrated VOIP/mobile communication infrastructures. Serves as the designated Information Security (INFOSEC) liaison for assigned departments, ensuring all system changes, patch configurations, and security postures are documented and reported to the Cyber Security Division. Security clearance required: Secret

Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.