Regional Patient Service Specialist
Select Medical
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply — show up ready
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
Select Medical is hiring a Regional Patient Service Specialist. The Regional Patient Service Specialist will greet and register patients, schedule appointments, handle insurance authorizations, and collect co‑pays at the outpatient physical therapy center in Cleveland, ensuring an exceptional front‑desk experience while supporting clinic operations and patient care.
Key focus areas include Greet and register patients and provide information about what to expect during their visit and next appointment, Schedule patient appointments in person and via phone, and Communicate regularly with attorneys, insurance companies, translation services, operational leaders, and business development team.
Important skills include Patient Registration, Appointment Scheduling, Professional Communication, Insurance Authorization, and Co‑pay Collection.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
Position: Regional Patient Service Specialist
Location: Cleveland
Type of Employment: Full-time
Schedule: Monday-Friday (2 evenings till 7pm per week)
Compensation: $17.00-$19.00/hour (pending experience)
When patients enter our outpatient physical therapy center in Cleveland , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Join our East Side Physical Therapy Team! This position will support our 7 Clinics throughout the Suburbs of Cleveland. Working with Novacare is the perfect place to have a career in the Medical Field. While working with us, you should expect:
-
Exceptional Training
-
A Dynamic Clinic Atmosphere
-
A Great Team looking to grow and work with you
-
Fun! Interacting with patients from the community
Why Join Us: (benefits for full-time at 32+ hours/week)
-
Start Strong : Our mentorship and orientation programs ensure a successful transition
-
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
-
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
-
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
-
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
-
Schedule patient appointments in person and via phone
-
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
-
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum:
- High School Diploma or GED
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Location : Location US-OH-Willoughby Hills
Job ID 378850
Position Type Full Time
Experience (Years) 0
Category Administrative - Administrative Services
Company NovaCare Rehabilitation
Min USD $17.00/Hr.
Max USD $19.00/Hr.
You've read the whole posting — now see how you match it.