Management Analyst (Primary Care)

This position is with the Primary Care Service of the Bay Pines VA Medical Center. This position is listed as the Principal Facility Coordinator (PFC) for the Bay Pines Veterans Health's System. Working in collaboration with the ACOS and Chief of Data Management for Bay Pines Primary Care, PACT Care Coordinators, Nurse Managers, Chief Medical Officers, and Administrative Officers for the Bay Pines Veterans Health System. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/12/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of methods and procedures to protect information systems and data by ensuring their availability, authentication, confidentiality, and integrity. Knowledge of the principles, procedures, and tools of data management, such as modeling techniques, data backup, data recovery, data dictionaries, data warehousing, data mining, data disposal, and data standardization processes. Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services. Reporting to AO status of all file Management procedures and updates, ability to be flexible and adaptable to solve problems when communication verbally and in writing. Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree, or LL.B. or J.D.. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Duties include, but are not limited to: Planning and making recommendations for future resources in primary care to care for patients. Ensure systems are correctly updated so that analysis will have the smallest error possible. On a regular basis, data reports are posted on the VHA Support Service Center (VSSC). Validation of the data is completed monthly to ensure that definitions and decisions are subjected to ongoing evaluation and consistent interpretation. Responsible for the integrity of the Medical Center's primary care applications, its functionality, utilization, and resulting data. Must be creative and successful in managing a local process to ensure this data is accurate every month. Monitors PACT team populations, maintains patient population within each PACT team including attrition (removing patients from PACT teams due to death, transfer, or no activity) and assignment (based on patient request, gender, morbidity, location, or other population). Determines whether PACT staffing is sufficient to provide comprehensive primary care to all patients assigned to PACTs and submit staffing needs to clinical executive(s) responsible for staffing decisions. Ensure primary care standard operation procedures (SOP) or directives are in place and current for PACT panel model capacity and primary care systems; meeting all local requirements and stakeholder concurrence to meet VHA PACT goals and objectives. Prepares Medical Center level reports using various systems and reports. The incumbent must learn these systems, including VSSC, ProClarity, Pyramid, PACT Compass, almanacs, and other analytical tools. Utilizes a variety of data systems to monitor performance over time and identify key trends that could affect the performance in primary care within a Medical Center and its divisions. Collaboration must occur with the Chief of Primary Care and/or Primary Care Administrative Officer to ensure progress and improvement continues in today's health care market. Performs other duties as assigned. Work Schedule: Monday-Friday, 8:00 am - 4:30 pm. Subject to change based on the needs of the facility. Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Management Analyst (Primary Care)/PD111380 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Conditions of Employment You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.