Computer Assistant

About the Position: This position is located at the 55th Medical Group, Offutt Air Force Base in Nebraska. This is a Direct Hire Solicitation A recruitment or relocation incentive may be authorized. Salary negotiation may be available for those candidates who are new to federal service. Student Loan repayment may be authorized. Non-Federal work experience may be creditable for leave purposes. Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes monitoring network systems to ensure proper operation of hardware and software systems, and providing troubleshooting assistance. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-08). OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Information Technology, Information Systems Management, or Computer Science. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. Manage user accounts, determining and maintaining user privilege levels. Perform daily system back-ups and upgrading of hardware and software as directed. Identify network, hardware, or software problems within the organization, ensuring prompt resolution. Serve as project officer for the life cycle management of computer systems and software in the Medical Treatment Facility. Provide training and assistance to system users. Investigate damaged and/or missing equipment, ensuring information security and accountability for Medical Treatment Facility equipment. Develop disaster plans, contingency operations plans, and security plans, exercising them regularly. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.