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Shift Supervisor

KPH Healthcare Services, Inc.

Waterford, VTJob$17–18.5/hrTracked 1w agoSeen in employer's feed 1 day ago

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At a glance

Compensation
$17–18.5/hr
Location
Waterford, VT
Work Authorization
Not specified

Job overview

KPH Healthcare Services, Inc. is hiring a Shift Supervisor. The Shift Supervisor is responsible for providing supervisory leadership in the absence of store management, with authority typically assigned on an individual shift basis. The role may fulfill duties of a Customer Experience Advocate, carry out opening and closing procedures, supervise the crew by assigning, directing, and following up on activities, represent management in resolving customer service issues, and complete all mandatory and regulatory training programs.

Key focus areas include Fulfill all duties listed for a Customer Experience Advocate., Carry out all opening and closing procedures in the absence of store management., and Supervise the store’s crew by assigning, directing, and following up on activities in the absence of store management..

Successful candidates bring High School Diploma Or GED, Drug Test, and Continuous Exclusion And Sanction Monitoring. Important skills include Customer Experience Advocate, Opening Procedures, Closing Procedures, Resolve Customer Service Issues, Crew Supervision, and Customer Experience Advocate Knowledge. Preferred (not required): Supervisory Leadership, Customer Service, Opening And Closing Procedures, and Crew Management.

Skills & qualifications

RequiredNice to have

Skills

Supervisory LeadershipCustomer ServiceOpening and Closing ProceduresCrew ManagementRegulatory Training CompletionCustomer Experience AdvocateOpening ProceduresClosing ProceduresResolve Customer Service IssuesCrew SupervisionCustomer Experience Advocate KnowledgeConflict Resolution

Qualifications

High School Diploma or GEDAssociate Degree or Higher2+ Years Related ExperienceDrug TestExclusion and Disciplinary Monitoring

Full job description

Overview

Responsible for providing supervisory leadership in the absence of store management. Typically authority is assigned on an individual shift basis.

Responsibilities

Job Duties:

  • Ability to fulfill all duties listed for a Customer Experience Advocate

  • May carry out all opening and closing procedures in the absences of store management

  • May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management

  • May represent management in resolving customer service issues

  • Responsible for completing all mandatory and regulatory training programs

  • Perform other duties as assigned

Qualifications

Education:

  • Minimum: High School Diploma (or currently enrolled) or GED

  • Preferred: AS Degree or Higher

Experience:

  • Preferred: 2 or more years previous experience in related position

Special Conditions of Employment:

  • Drug test

  • Initial and continuous exclusion and sanction/disciplinary monitoring

  • Any and all additional eligibility requirements based on the specific position

Compensation:

$17.00-18.50 per hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

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Job Locations US-VT-St. Johnsbury

Posted Date 1 week ago (8/8/2026 12:01 PM)

Requisition ID 2026-16039

# of Openings 1

Category Retail

Location : Location US-VT-St. Johnsbury

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