Business Office Representative, FT, Days
Prisma Health
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At a glance
Job overview
Prisma Health is hiring a Business Office Representative, FT, Days. The Business Office Representative provides clerical and administrative support to an assigned area, serving as the direct customer service contact for the department. This role involves initiating patient records, filing documentation, and responding to medical record requests. Key responsibilities also include greeting patients, assisting with registration, and maintaining schedules.
Key focus areas include Initiate patient record, File all incoming documentation, and Respond promptly to requests for medical records.
Successful candidates bring High School Diploma Or Equivalent and 2 Years Clerical Role Experience. Preferred (not required): Basic Medical Terminology, Medical Records Experience, Insurance Guidelines Knowledge, and Medicare Knowledge.
Skills & qualifications
Skills
Qualifications
Full job description
Inspire health. Serve with compassion. Be the difference.
Job Summary
Provides clerical and administrative support to assigned area. Provides direct customer service for the department.
Essential Functions
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All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
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Initiates patient record. Files all incoming documentation. Responds promptly to requests for medical records.
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Greets all patients and visitors. Assists with patient registration. Ensures all forms are completed by patient.
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Maintains and updates the schedule for the area assigned. Schedules patient appointments. Completes the pre-authorization and/or pre-certification process prior to procedural appointments.
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Answers all incoming calls. Directs callers to the appropriate person. Relays messages timely.
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Enters, validates and reconciles charges daily for assigned area.
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Orders, stocks and distributes supplies for assigned area.
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Performs other duties as assigned.
Supervisory/Management Responsibilities
- This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
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Education - High School diploma or equivalent
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Experience - Two (2) years in a clerical role. Healthcare setting experience preferred.
In Lieu Of
- NA
Required Certifications, Registrations, Licenses
- NA
Knowledge, Skills or Abilities
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Familiarity with basic medical terminology preferred
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Medical records experience preferred
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Knowledge of insurance guidelines (including Medicare) preferred
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Familiarity with coding (ICD-9 & CPT) preferred
Work Shift
Day (United States of America)
Location
Richland
Facility
1510 Richland Hospital
Department
15106570 Heart Failure Clinic
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Ready to take the next step in your career?